Returns & Exchanges

At Lifely, we want you to love your home; if your purchase isn't quite right, you can return most items within 30 days of delivery for a refund or store credit. All returned products must be in their original packaging and unassembled condition to qualify.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully disassemble the furniture and place all components back into the original boxes to ensure safe transit.

3

Schedule a Pickup

Once approved, we will provide a prepaid shipping label or coordinate a courier pickup for larger furniture items at your convenience.

4

Receive Your Refund

After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing